On top of that, I had linens and overlays ordered costing over $2000. The zoo staff broke a piece of artwork we had specially made for the day during their frantic, messy set-up. My florist told me after the wedding, “after over 500 wedding, it was the most chaotic set-up I have ever been a part of.” Thankfully, the room was set by the time the guests arrived from the church but only because my family was there to step up and fill in because the zoo staffs’ poor planning such a sad experience for me and my family. The catering team was so understaffed that 12 friends/family members ended up missing our ceremony because the zoo was so overwhelmed. Unfortunately, guests didn’t leave until after 2PM and then the space had to be cleaned and re-set. The staff told us the first event was to end at 1PM. I understand why they did it - money of course - but it was at our expense. The day of our reception, the zoo had booked another event before ours. At the beginning, the catering team was willing to make accommodations to our special requests but as the planning went on, their answers turned to adamant "nos" without even offering solutions. Alyssa was slow to respond to questions in the early stages of planning and later when it got closer to the event date, developed an unprofessional attitude. The customer service is mediocre at best. The zoo lacks in most other areas besides the space itself.
You can rely on the team at The Columbus Zoo and Aquarium to plan your event and make it the special day that it absolutely is. There is also a wide array of hors d’oeuvres, late-night bites and bar packages available which will delight you and your guests. The team will be able to accommodate different styles such as buffet, a seated dinner, or tasting stations. The Columbus Zoo and Aquarium partners with Nourish Catering for your food and beverage solutions. Tables, chairs, and linens can also be provided. The venue offers different packages that include animal guests, setup, and cleanup. The venue offers complimentary guest parking and wheelchair access making it that much convenient for everyone to celebrate with you. Capacity, rental pricing, and catering minimums are dictated by the space you choose. You can exchange vows in front of 200 of your nearest and dearest and treat a larger gathering of up to 400 for your reception. Offering three distinct spaces, Columbus Zoo and Aquarium has naturalistic settings which are ideal for indoor and outdoor ceremonies. Perhaps the reason why the Franklin County voters voted with their pocketbooks to support the zoo’s expansion plans. His commitment to the animals, conservation work and his charismatic presence on national television made people and other zoos take notice. When Jack Hanna became director, he ushered in a new era. In 1927, the zoo opened with a small collection of animals donated by the Wolfe family, who owned the Columbus Dispatch newspaper. The Columbus Zoo and Aquarium is a wedding venue in Powell, OH.
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